Knowledge Base / FAQ's...
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Do I need to always access my domain with the "www" in front of it? Do I get a shopping cart preinstalled on my hosting account? Will my website experience downtime? If I buy hosting and don't like it, do I get my money back? Do You Charge A Setup Fee? How long does it take to establish an account? Do I get a Forum preinstalled with my hosting account? Where are your servers located? Can I use my account for commercial purposes? Where is WideDomain Internet located? I see other web hosts promising "Unlimited Bandwidth". Why don't you offer that? Can I have a subdomain on my hosting package? What can I expect when transferring a domain name to WideDomain Internet? Do you have a stats page? Can you provide statistics including referring URLs. If I sign up for an account, will you provide me with help and assistance? What type of servers will my site be hosted on? Do you offer Server Side Includes or SSI on your server? Do you have pre-installed scripts? How often can I update my web site? I'm starting with your basic package. Can I upgrade my hosting account at a later date? Do you offer custom plans? When are backups performed? Can I pay by check or money order? Do you support Databases? I Use FrontPage, Do Your Accounts Come With FrontPage Extensions?
Where do I put my webpages and files? How do I change my DNS info on my domain name? How do I upload and edit my files? What is Domain Name Propagation? When will my site be activated?
I'm having problems with my site, how do I get help? Do you have online web authoring tools to help me create my web site? How fast do you answer support questions?
How do I use cPanel? What is cPanel? I can't access my Control Panel
Setting up email in your Outlook Express E-mail Usernames Can I receive Web Email? How do I access webmail without going through the control panel? What is a default email address? What Are My Email Settings So I Can Retrieve Email At MyDomain.com?
What Is CGI? How do I run my own CGI programs? File Permissions Banned Scripts Think CGI isn't working? Use this. What is the path to perl? SuExec: What it is & How it affects your CGI Scripts
What are Server-Side Includes or SSI?
I can't get Anonymous FTP to work. The public_html and www directories. Is there a maximum number of connections per user? What are the FTP server's timeout settings? I want to upload files but my domain name has not fully propagated yet. What Are The FTP Settings For My Hosting Account?
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