Knowledge Base / FAQ's...
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Do you have pre-installed scripts? When are backups performed? Will my website experience downtime? Where are your servers located? I'm starting with your basic package. Can I upgrade my hosting account at a later date? Can I use my account for commercial purposes? If I sign up for an account, will you provide me with help and assistance? Where is WideDomain Internet located? What type of servers will my site be hosted on? I Use FrontPage, Do Your Accounts Come With FrontPage Extensions? What can I expect when transferring a domain name to WideDomain Internet? Can I pay by check or money order? If I buy hosting and don't like it, do I get my money back? Do you offer Server Side Includes or SSI on your server? Do I need to always access my domain with the "www" in front of it? Do I get a Forum preinstalled with my hosting account? Do you have a stats page? Can you provide statistics including referring URLs. How long does it take to establish an account? Can I have a subdomain on my hosting package? Do you offer custom plans? Do you support Databases? Do I get a shopping cart preinstalled on my hosting account? Do You Charge A Setup Fee? How often can I update my web site? I see other web hosts promising "Unlimited Bandwidth". Why don't you offer that?
What is Domain Name Propagation? Where do I put my webpages and files? How do I change my DNS info on my domain name? When will my site be activated? How do I upload and edit my files?
I'm having problems with my site, how do I get help? Do you have online web authoring tools to help me create my web site? How fast do you answer support questions?
I can't access my Control Panel How do I use cPanel? What is cPanel?
What Are My Email Settings So I Can Retrieve Email At MyDomain.com? How do I access webmail without going through the control panel? What is a default email address? Can I receive Web Email? Setting up email in your Outlook Express E-mail Usernames
SuExec: What it is & How it affects your CGI Scripts What Is CGI? File Permissions What is the path to perl? Banned Scripts Think CGI isn't working? Use this. How do I run my own CGI programs?
What are Server-Side Includes or SSI?
What Are The FTP Settings For My Hosting Account? The public_html and www directories. I want to upload files but my domain name has not fully propagated yet. What are the FTP server's timeout settings? I can't get Anonymous FTP to work. Is there a maximum number of connections per user?
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