Knowledge Base / FAQ's...
.................................................................................................
How long does it take to establish an account? If I buy hosting and don't like it, do I get my money back? Where are your servers located? What type of servers will my site be hosted on? Will my website experience downtime? I see other web hosts promising "Unlimited Bandwidth". Why don't you offer that? Where is WideDomain Internet located? Do I get a Forum preinstalled with my hosting account? Do I get a shopping cart preinstalled on my hosting account? If I sign up for an account, will you provide me with help and assistance? Do you offer custom plans? Do you have a stats page? Can you provide statistics including referring URLs. When are backups performed? Do You Charge A Setup Fee? I Use FrontPage, Do Your Accounts Come With FrontPage Extensions? Do you support Databases? Do you have pre-installed scripts? Can I have a subdomain on my hosting package? How often can I update my web site? Do you offer Server Side Includes or SSI on your server? I'm starting with your basic package. Can I upgrade my hosting account at a later date? Do I need to always access my domain with the "www" in front of it? Can I pay by check or money order? Can I use my account for commercial purposes? What can I expect when transferring a domain name to WideDomain Internet?
When will my site be activated? What is Domain Name Propagation? How do I change my DNS info on my domain name? Where do I put my webpages and files? How do I upload and edit my files?
How fast do you answer support questions? I'm having problems with my site, how do I get help? Do you have online web authoring tools to help me create my web site?
I can't access my Control Panel What is cPanel? How do I use cPanel?
What Are My Email Settings So I Can Retrieve Email At MyDomain.com? Setting up email in your Outlook Express E-mail Usernames Can I receive Web Email? How do I access webmail without going through the control panel? What is a default email address?
How do I run my own CGI programs? File Permissions Banned Scripts SuExec: What it is & How it affects your CGI Scripts Think CGI isn't working? Use this. What Is CGI? What is the path to perl?
What are Server-Side Includes or SSI?
What Are The FTP Settings For My Hosting Account? What are the FTP server's timeout settings? Is there a maximum number of connections per user? The public_html and www directories. I want to upload files but my domain name has not fully propagated yet. I can't get Anonymous FTP to work.
Copyright © 2002 WideDomain Internet, a division of Infomatik Services, Inc. All Rights Reserved. Script provided by SmartCGIs.com
